CONDITIONS OF USE
Training Advantage Group provides our services to you subject to the following Terms and Conditions. If you visit or shop within this website, you accept these Terms and Conditions. Please read them carefully. Upon purchase of any product listed at Training Advantage Group, trainingadvantagegroup.com, you are bound by these Terms and Conditions as you have confirmed and accepted your compliance at the checkout.
Training Advantage Group reserves the right to refuse service or sale to anyone at it’s sole discretion. Should we refuse service for any pre-paid booking, appointment or agreement we will refund the payment for such in full. Any and all applicants for training courses and services may be required to complete a background check for safety, compliance and the well-being of all parties.
ELECTRONIC COMMUNICATIONS
When you visit trainingadvantagegroup.com or send e-mails to us (Training Advantage Group), you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
COOKIES
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
COPYRIGHT
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Training Advantage Group and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Training Advantage Group, with copyright authorship for this collection by Training Advantage Group., and protected by international copyright laws. You DO NOT have the right to re-sell any material you might have acquired freely or through purchase without written permission, or purchased from Training Advantage Group.
TRADE MARKS
Training Advantage Group trademarks and trade dress may not be used in connection with any product or service that is not Training Advantage Group’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Training Advantage Group or the trainingadvantagegroup.com website. All other trademarks not owned by Training Advantage Group or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Training Advantage Group or its subsidiaries.
LICENSE AND SITE ACCESS
Training Advantage Group grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Training Advantage Group. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Training Advantage Group. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Training Advantage Group and our associates without express written consent. You may not use any meta tags or any other “hidden text” utilizing Training Advantage Group, or Training Advantage Group name or trademarks without the express written consent of Training Advantage Group. Any unauthorized use terminates the permission or license granted by Training Advantage Group You may not use any of Training Advantage Group, trainingadvantagegroup.com logo, Registered Business Name or other proprietary graphic or trademark as part of a link, public/ private video content, screencasts, personal blog’s, product endorsement without express written permission.
PRIVACY POLICY
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.
COMMENTS
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
MEDIA
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
SECURITY POLICY
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
EMBEDDED CONTENT FROM OTHER WEBSITES
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
DATA SHARING, RETENTION & RIGHTS TO YOUR DATA
If you request a password reset, your IP address will be included in the reset email. If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register and or purchase through our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
CANCELLATION POLICY
Registered course and training participants may request a refund according to our refund policy in the event a cancellation is necessary. No refunds will be allowed within 72 hours of the course starting date due to limited availability.
REFUND POLICY
Payments for services previously rendered that are processed through the Training Advantage Group website are non-refundable.
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. There are certain situations where only partial refunds are granted:
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Shipping returns
To return your product, you should mail your product to our retail store location.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to:
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment to P.O. boxes or APO/FPO addresses
We currently do not ship anywhere worldwide.
Customs, Duties and Taxes
trainingadvantagegroup.com is not responsible for any applicable customs and taxes applied to your payment. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
trainingadvantagegroup.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S.